Real Words Workshop Testimonials

What Participants Have Said

"In a world of PowerPoint and Twitter's 140-character message, it's easy to forget the importance of good written communication. Patricia Davies' training programs help professionals keep this top of mind with clear points on how to get messages across effectively and efficiently. Her lively and humorous seminars are particularly appealig for those with technical or scientific backgrouds, and for those whose first language is not English. Highly recommended!

Barry Watson, President at Environics Research 


"Patricia Davies’ facilitation style is inviting. She exudes professionalism and high standards, while being relaxed and very “human.”  Her credibility is solid throughout the entire workshop. 

She clearly positions the purpose of the workshop up front and repeatedly refers to it through the workshop: the purpose of clear writing is to improve relationships.

She effectively paces the balance between theory and practice, always ending with the same compelling statement: the purpose of improving writing is to improve relationships.


The emphasis on improving writing to improve relationships appeared to motivate participants to improve how they write (in letters or email) to enhance their value to the organization, to be more mindful of the author, and to deliver the message not for themselves but for the reader. Judging the reactions of the participants, I sensed this a shift in perspective. Example: “I thought I was going to learn how to improve my writing.  NOW I see how my writing skills (really my speaking in text skills) can work for me or against me.”)


The learning process is very effective. We shifted from theory (the myths about great writing) to the practical (de-bunking the myths with best practices) smoothly. There is ample time to ask questions.

The section on email was intriguing.  I heard participants talk about email challenges and many of them concluded that more face-to-face meetings should occur instead of email.  

Having editor buddies permits everyone to share their mistakes in a safe environment knowing they will receive quality feedback.

I would position this workshop to everyone."

Elizabeth Wilder, Consultant, Corporate Learning and Development, Liquor Control Board of Ontario


"Thank you so much for facilitating such a great workshop. The branch was highly engaged and I feel that everyone learned valuable tips and techniques. I have already received positive feedback from attendees. The clear delivery of your presentation and the expertise that you brought to the discussions was definitely noticed and appreciated. I am confident that your workshop will help make my job easier as I think that each employee will try to adopt at least some of the best practices that you shared with us."



"I've heard nothing but positive comments from my teams that you've worked with. The feedback I've had is that your workshop is both practical and informative and provides immediate value to people when they return to the office."

David J. Revell, Senior Vice-President, Bank of Montreal


"Excellent and fun course. Will definitely be able to use what I have learned."

"A very effective facilitator, a well-structured course."

"Facilitator is personable and knowledgeable. No suggestions for improvement - the course is great just the way it is."

Bank of Montreal participants


"Excellent - great pace, very useful, relevant material. Great best practices."

"A good brisk pace and enjoyable learning environment."

"Pat's format for the day was excellent. She is very personable and approachable with questions."

Metroland Publishing


"Pat's relaxed approach coupled with her knowledge and experience add considerably to the impact of her sessions."

Staff Resource Centre, George Brown College


"The things I liked most about this workshop include: the interactive nature; examples and demonstrations with the theory; the added humour and real-life examples."

"Thank you, once again, for a super workshop. I learned a lot."

"Not only great information, but also fun!"

The Michener Institute